Employee Fiduciary’s team has handled daily recordkeeping for qualified retirement plans with more than $5 billion in assets. This includes

• conversion of more than 2,000 plans
• execution of more than 2,000,000 participant transactions
• preparation of more than 350,000 statements
• processing of more than 15,000 distributions and loans

Our service standards are industry benchmarks. This includes

• Continuous data backup in two separate, secure remote locations
• 100% of electronic contributions (such as ACH) invested within 48 business hours of receipt of orderly data and funds
• 100% of participant transactions processed within 24 business hours of receipt of orderly data and funds
• New plans set up within 5 business days on receipt of accurate and reconciled data
• Conversions completed within 10 business days on receipt of accurate and reconciled data
• Enrollment kits mailed within 15 business days of receipt of signed approval
• Distribution and loan requests processed within 5 business days
• Participant statements prepared and mailed or e-mailed within 15 business days of the end of the quarter
• Broker/advisor payments processed within 24 hours of Plan Sponsor approval
• Free customized proposals and plan comparisons delivered within 48 business hours
• Online TPA census and contribution reports
• Calculation of participant eligibility
• Calculation of participant vesting balances
• Single point of contact
• Same day reply to all phone calls and email
• Seamless service between TPAs, their clients and plan participants

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