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We respect the effort it takes to run a smooth, efficient and profitable business because we ourselves are a small business. We believe that every dollar spent deserves a measurable return on investment.

As an experienced provider of 401(k) plans, we never cut corners in our pursuit of delivering excellent, low cost plans to our clients. We simply work our business model – level margins on all work performed, elimination of exception processing and commitment to our high standards.

Our Values

Quality

Our commitment to quality is reflected in the timely, accurate delivery of our work product and our high service standards, whether we’re performing 401(k) recordkeeping services or simply answering your questions.

Integrity

We treat our clients fairly, maintain independence and avoid conflicts of interest. We keep the best interest of participants in the forefront of all we do.

Professionalism

As a leading low cost 401(k) provider for small businesses, our company places a high value on technical training and customer service skills. Our courteous, knowledgeable employees deliver our services in the utmost professional manner.

 

Collaboration

We foster a collaborative environment based on open communication, mutual respect and reasonable expectations. Our employees approach their jobs with a spirit of teamwork and our clients view us as trusted partners.

Efficiency

As a 401(k) third party administrator (TPA), we support our well-defined array of products and services with effective technology and continuous process improvement. As a result, we are able to achieve a high level of efficiency that translates into cost savings for our clients.

Responsiveness

We are responsive to client requests and we proactively seek input to anticipate our clients’ needs. We publish our standards of performance and we always deliver what we promise.